Friendly Net Viewer

• We offer FREE e-mail support for all products, which are presented on our web site;
  
  
• Please send us any suggestions, questions and comments to support@kilievich.com;
  
  
• We supply FREE version upgrades: You never need to pay more, since bug fixes, performance improving and new features are free of charge. We realize that this is a rare policy in the software industry but firmly believe that it should be this way.

• If you'd like to see some new feature in our software write us to support@kilievich.com;
  
  
• Note, that we have already plans list, which is rather big for some programs, and it is very probable that your feature request has been considered earlier.

• As a rule the answers can be found either in the Frequently Asked Questions section in help file (it is included in all distributions);
  
  
• Sure we are ready to answer all your questions and try to solve all the problems except caused by internal software or network problems not related with our products. Understand that there may be something wrong within your system or network and it can hinder our products to work normally. Send us all your technical questions to support@kilievich.com.
  
  
• If you find that some our software crashes sometimes or works incorrectly, please, write us to support@kilievich.com. In your report you must specify:
  • The OS type;
  • The software name;
  • The software version;
  • Please specify the situation in which the problem occurs
    (may be the problem occurred when you did some specific actions?);
  • Send all other information that as you think is related to the problem.